Privacy Policy
This Privacy Policy explains how Odd Pear Studio, LLC ("Odd Pear Studio," "we," "us," or "our") collects, uses, shares, and protects personal information in connection with our website (oddpearstudio.com) and our mobile application, Twyne (together, the "Service").
Our Service is offered only to residents of the United States who are at least 18 years old. If you do not reside in the United States, please do not use the Service. This Policy is intended to comply with United States federal and state law and does not address the laws of any other jurisdiction.
1. Information We Collect
Information you provide to us
- Account and profile information: name, date of birth, gender, sexual orientation and dating preferences, photos, bio/prompts, and other information you choose to add to your profile.
- Contact information: email address and, if you provide it, phone number.
- Communications: messages you exchange with other members through Twyne, and communications you send to our support team.
- Payment information: if you purchase a subscription, payment is processed by Apple's App Store or Google Play, using RevenueCat as our subscription management provider on Android. We do not receive or store your full payment card number.
Information collected automatically
- Location: with your permission, we collect your device's precise geolocation to power matching and distance features.
- Device and usage information: device type, operating system, app version, and how you interact with the Service, collected through Firebase Analytics and Firebase Crashlytics.
- Push notification tokens: collected through Firebase Cloud Messaging so we can deliver notifications to your device.
Information from other sources
We may receive limited account status information from Apple, Google, and RevenueCat (for example, whether a subscription is active) to manage your account.
2. How We Use Information
We use the information above to:
- Create and manage your account and profile;
- Operate matching, messaging, and other core features of Twyne;
- Process subscription payments and manage billing status;
- Send you transactional emails (e.g., email verification, password reset) through our email provider, Resend;
- With your consent or as permitted by law, send you marketing communications about Odd Pear Studio or Twyne — you can opt out at any time using the unsubscribe link in any such email;
- Maintain the safety and integrity of the Service, including detecting fraud, spam, and violations of our Terms of Service;
- Respond to your requests and provide customer support;
- Comply with our legal obligations.
3. How We Share Information
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
We share information with:
- Other members: information you add to your profile (e.g., photos, bio, prompts) is visible to other members as part of the Service.
- Service providers: companies that help us operate the Service, including Supabase (database and backend hosting), Firebase/Google (analytics, crash reporting, push notifications), RevenueCat (subscription management), Resend (email delivery), and Apple and Google (app distribution and payment processing). These providers may only use your information to provide services to us.
- Legal and safety reasons: if required by law, legal process, or government request, or if we believe it is necessary to protect the rights, property, or safety of Odd Pear Studio, our members, or the public.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
- With your consent: in any other circumstances where you direct us to share your information.
4. Your Privacy Choices and Rights
All U.S. users can:
- Access and update most of your profile information directly within the app;
- Request a copy of, correction to, or deletion of your personal information by emailing hello@oddpearstudio.com;
- Delete your account at any time from within the app. [Confirm exact deletion/retention window and any residual-data exceptions against the actual account deletion implementation before publishing — this statement must match what the system actually does.]
- Opt out of marketing emails using the unsubscribe link in any marketing email, or by contacting us.
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights, including the right to:
- Know what personal information we have collected, used, and disclosed about you in the preceding 12 months;
- Delete personal information we have collected from you;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined under the CCPA);
- Limit the use of sensitive personal information (we use sensitive personal information, such as precise location, only to provide the Service, which does not require an opt-out under the CCPA);
- Non-discrimination for exercising your rights.
You may submit a request by emailing hello@oddpearstudio.com. We will verify your identity before completing your request. If we deny your request, you may appeal by replying to our denial email; we will respond to your appeal within 45 days.
Residents of Other States
If you reside in a state with a comprehensive consumer privacy law (such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, or others), you have similar rights to access, correct, delete, and obtain a copy of your personal information, and to appeal a denied request. You may exercise these rights by contacting us at hello@oddpearstudio.com.
5. Data Retention
We retain personal information for as long as your account is active, and for a limited period afterward as needed to comply with legal obligations, resolve disputes, enforce our agreements, and maintain the safety of our community. Messages you send may remain visible to the member who received them even after you delete your account. [Fill in a concrete retention period once finalized.]
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Twyne is intended solely for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn we have collected personal information from someone under 18, we will delete it promptly.
8. Online Dating Safety
Your safety matters to us. Please note:
- Odd Pear Studio does not conduct criminal background checks on members, and we do not verify the truthfulness of any information members provide.
- Never send money, gift cards, or financial information to anyone you meet on Twyne.
- Meet new connections in public places, tell a friend or family member where you're going, and consider a video call before meeting in person.
- If you experience or witness harassment, threats, or suspicious behavior, report it immediately using the in-app reporting tools or by emailing hello@oddpearstudio.com.
9. Geographic Scope
Twyne is offered only to residents of the United States. We do not intend to offer the Service in any other country, and this Policy does not address the laws of any other jurisdiction (such as the EU's GDPR or the UK GDPR).
10. Third-Party Links
The Service may contain links to third-party sites or services (such as app stores). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email, in-app notice, or by posting an updated version on this page with a new effective date.
12. Contact Us
Questions about this Privacy Policy? Contact us at hello@oddpearstudio.com.
Odd Pear Studio, LLC
[Louisiana — registered mailing address to be added once the LLC is formed]